[newbe]

I have my system set-up for an automatic update; however, it has come to my attention that updates have not been occuring. I tried to manually perform an update. When I do this; the Windows Update box opens, but the screen remains blank (solid...

I have my system set-up for an automatic update; however, it has come to my attention that updates have not been occuring. I tried to manually perform an update. When I do this; the Windows Update box opens, but the screen remains blank (solid white). I then cannot close it; as it seems frozen, unless I use the task manager.

I tried getting help some where else; where I always donated a little money for each successful resolution (maybe $5-$10) to a problem. Needless to say that will not be happening anymore. Someone pointed me in the direction of your site, so here I am.

I've never had an issue like this, so this is a new one on me. I know the option for Windows Repair/Reinstall is there; but this is something I want to avoid if possible.

Thank you in advance.