RStickets v1.0 For Joomla 1.5.x
RStickets! is the most advanced Help Desk ticketing system for Joomla. Compatible with all Joomla versions, RStickets! enables you to Add Departments with custom ticket fields Add Groups of permissions for your staff members Distribute the tickets automatically to your staff(load-balanced) Front-End ticket management by staff members Clients can see their tickets and update status Clients can open tickets without being registered Read a complete list of features.
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http://rapidshare.com/files/137267787/rstickets10_joomla15.rar