[newbe]

PLEASE READ THE FOLLOWING DISAPOINTING HELP FROM MSI!!! *Keyboard/Interface error* When booting i recieve a "keyboard/interface error" I have tryed two differant PS2 keyboards on the mainboard. Both keyboards are working as i have...

PLEASE READ THE FOLLOWING DISAPOINTING HELP FROM MSI!!!

Keyboard/Interface error

When booting i recieve a

"keyboard/interface error"

I have tryed two differant PS2 keyboards on the mainboard. Both keyboards are working as i have tested them with my secondary vista machine downstairs. I am sure i have the keyboards in the correct slot.The error occured after i changed the case of my machine. I put the power connector in the jsp11 slot a few times and hit the power switch thinking that it was the jfp1 connector. Could this have fryed the keyboard controller?, if so how do i fix the keyboard controller. Can it be troubleshooted, how much would it cost to repair?

Any help appreciated
Posted: Dec 06, 2008 by Martin Obodo All Posts Dear Martin,

For your issue,please contact your reseller(the place you bought your mainboard from)for some help.
If the reseller couldn't help for some reasons,please contact your local MSI dirstributor for help.

Best wishes,
MSI technical support team,

Posted: Dec 10, 2008 by MSI I cleared cmos as described in the manual then tryed to enter bios but i got a

PS2 Mouse not found
Keyboard/Interface Error
CMOS Settings wrong
CMOS Date/Time not set
Press F1 to Run setup
Press F2 to load default values

I have tryed attaching the USB keyboard i have too three diferant USB ports. I cannot input any keys whatsoever. I have tested the keyboard on my vista machine and i know it works.I think the keyboard controller needs to be repaired and the usb controller too. Do you offer a repair service?, how much do you charge?

My BIOS version us RTL8111B/8168B
Realtek Gigabit Boot Agent

Posted: Dec 10, 2008 by Martin Obodo Dear Martin,

For your issue,please clear cmos as described in the manul,then enter bios to load optimized default->save&exit.(Ps,please use the usb keyboard first)
If the problem still persists,please refer to below link to check your mainboard,then tell us the current bios version of your mainboard.
How to identify the BIOS version.

Best wishes,
MSI technical support team,

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AFTER I READ THIS EMAIL I RANG ALL THE MSI RESELLERS AND NONE OF THEM COULD HELP ME, PLEASE CAN SOMEONE GIVE ME ADVICE, CAN MY MBOARD BE FIXED???