Hello. I'm having great difficulty accessing the internet on my HP notebook. Basically, I performed a windows update to the desktop computer to which the modem and router are connected, and ever since then, the laptop has stopped working. ...
Hello. I'm having great difficulty accessing the internet on my HP notebook. Basically, I performed a windows update to the desktop computer to which the modem and router are connected, and ever since then, the laptop has stopped working. Actually, the desktop also had a small hangup, but Windows was able to repair and do something to the DNS... after which the desktop was back to normal. Please help with your expertise! I'm not technically challenged lol, but I'm not a wireless network expert either-
Okay, the HP laptop is running MS Vista, 32-bit operating system. It is able to connect to the router no prob, but the internet is another story.
I updated the firmware to the modem, flushed the dns in command prompt, and uninstalled and reinstalled with updated driver the network card. I also reset the router and resetup the WEP security - Both the desktop and another HP laptop are still able to access the net beautifully. What's wrong with mine!!?
In addition, I reset TCP/IP stack to installation defaults.
netsh int ip reset reset.log
and...
Reset WINSOCK entries to installation defaults:
netsh winsock reset catalog
loaded as attachements you will see the ipconfig /all settings on the laptop that won't access the internet and also the error screen i'm getting (these were saved as jpg's)
The second set of ipconfig /all settings (copy and pasted below) are those of the desktop that is working beautifully. Thanks for the HELP, ..much appreciated!!
Host Name . . . . . . . . . . . . : Moser-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain.actdsltmp
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : domain.actdsltmp
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-1A-92-41-C4-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::38dc:b18e:2640:88de%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, February 06, 2009 7:42:07 PM
Lease Expires . . . . . . . . . . : Saturday, February 07, 2009 7:42:07 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 201333394
DNS Servers . . . . . . . . . . . : 192.168.0.1
205.171.3.25
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:1c4b:3b54:3f57:fffb(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1c4b:3b54:3f57:fffb%9(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
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