[newbe]

HP s7220n Slimline. Did an F10 system restore (inadvertanly) and system was restored with a secondary HP Owners Documents folder (HP_Owner.YOUR-27E1513D96). Tried to run Norton and it went into some weird black mode that said emergency repair system...

HP s7220n Slimline. Did an F10 system restore (inadvertanly) and system was restored with a secondary HP Owners Documents folder (HP_Owner.YOUR-27E1513D96). Tried to run Norton and it went into some weird black mode that said emergency repair system scan when it finished...black screen with a blinking line. Escaped rebooted and ran F10 AGAIN hopeing it would help. NOT! Now I have TWO Hp owner folders (the second (HP_Owner.YOUR-27E1513D96.000) in my system, both of which are for the most part identical. I tried to remove the second and it would not let me saying the folder contained part of windows system.?!
It also seems to be creating trouble installing/uninstalling. I am certainly not a tech but I can usually find my way around a PC within reason but I am stumped here!! Is there a way to remove at least one of these secondary folders containing system files or should I just back up whats important and call it a wash and reformat/reinstall??