I have a Dell D610 laptop w/ XP Pro SP2... or had. I have a corrupted registry entry hosing the keyboard input. The mouse works fine up until the point when I kit the first key on the keyboard when under the Graphical Windows interface. After I...
I have a Dell D610 laptop w/ XP Pro SP2... or had.
I have a corrupted registry entry hosing the keyboard input. The mouse works fine up until the point when I kit the first key on the keyboard when under the Graphical Windows interface. After I hit any key, the mouse freezes as well. This happens if I use the laptop keyboard or an external keyboard connected to a PS2 jack.
I have performed hours of troubleshooting and it is not the keyboard hardware. Keyboard input works during all non-graphical UI (BIOS, Recovery Console, etc.). I even removed the drive and plugged it in to another computer. I made a copy of the WINNT\system32\config files (sam, default, security, system, software) and replaced them w/ a copy of these files from WINNT\repair. The computer boots to Graphical Windows and I am able to type in this session just fine.
How can I "erase" the keyboard driver corruption in the registry (or perhaps a corrupted driver file or set of files)? The problem is that I can't boot the system to a point where I can edit the "corrupted" keyboard entries. I can't use the Recovery Console because I don't have the Administrator password. So I tried to install SP3 from a bootable CD. The minute it asks me to type in the Product Key (a graphical dialog box), input is frozen a the first keystroke (even a key like Caps Lock). Can I actually edit the registry that resides on the boot drive while it is connected to another computer? Any other suggestions?
Linear Mode
