Okay, for some reason when I try to start Firefox, I get the message: "firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience." behind it is the Mozilla Crash Reporter: "Firefox had a problem and...
Okay, for some reason when I try to start Firefox, I get the message:
"firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
behind it is the Mozilla Crash Reporter:
"Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts."
There is an option to restart firefox, but the same messages come up. I believe it might have had something to do with a virus I had, but Malwarebytes removed several trojans (Vundo I believe was one of them) and installed IE8. So far I've
- restarted the computer
- completely uninstalled and reinstalled firefox
- ran ccleaner & combofix
- ran malwarebytes
- manually uninstalled firefox, renamed the user profile folder in %APPDATA%
i cannot restore to an earlier date because of the virus scans and deleting virus files that were housed within restore data. Has anyone else encountered this issue or know a possible solution?
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