I had to restart my system when it hung while writing to CD using Adaptec 'Easy CD Creator'. The system came up after hard reboot, but most applications fail to start. I've used Windows 'Safe Mode' to post this. Except for Windows Explorer,...
I had to restart my system when it hung while writing to CD using Adaptec 'Easy CD Creator'.
The system came up after hard reboot, but most applications fail to start. I've used Windows 'Safe Mode' to post this.
Except for Windows Explorer, Task Bar, and some applications running in the background (system tray), all other applications (Firefox, IE, Outlook, etc.,) fail to start -- even simple Windows commads such as command shell (cmd.exe), desktop properties or msconfig.msc fail to start. No errors are thrown.
Note: Task bar showed firefox process running, but the browser never popped up.
It seems like there's something wrong with explorer.exe.
There are few errors and warnings I captured in the event log (using Safe Mode, the event viewer wouldn't open in normal mode):
System details:
Dell Dimension 4400
Pentium4 1.8 Ghz
4GB RAM
Windows XP SP2
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 2/14/2009
Time: 3:49:12 PM
User: N/A
Computer: ROBERT
Description:
Hanging application explorer.exe, version 6.0.2900.3156, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 65 78 70 6c 6f 72 explor
0018: 65 72 2e 65 78 65 20 36 er.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 33 31 35 36 20 69 6e 20 3156 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00
Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 2/14/2009
Time: 4:58:49 PM
User: NT AUTHORITY\SYSTEM
Computer: ROBERT
Description:
Windows saved user ROBERT\dad registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.
This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1524
Date: 2/14/2009
Time: 4:58:43 PM
User: ROBERT\dad
Computer: ROBERT
Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 2/14/2009
Time: 4:57:08 PM
User: N/A
Computer: ROBERT
Description:
Hanging application explorer.exe, version 6.0.2900.3156, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 65 78 70 6c 6f 72 explor
0018: 65 72 2e 65 78 65 20 36 er.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 33 31 35 36 20 69 6e 20 3156 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 2/14/2009
Time: 3:49:12 PM
User: N/A
Computer: ROBERT
Description:
Hanging application explorer.exe, version 6.0.2900.3156, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 65 78 70 6c 6f 72 explor
0018: 65 72 2e 65 78 65 20 36 er.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 33 31 35 36 20 69 6e 20 3156 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00
I appreciate any help.
Robert